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  • How can I order?

    Purchases can be made in the following ways: 1) Online : Items can be purchased on www.vita4you.gr. Once you have found a product you wish to purchase, just click on “Ad...
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  • How can I place a phone order?

    You can place phone order by calling us at 0030 2310 444422 in case you want to pay with cash on delivery or by making a bank deposit. You cannot give us your card data by phone. The call center is open daily Monday-Friday ...
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  • Can I place my order via e-mail?

    You can e-mail us at info@vita4you.gr about what you need and we can place your order. However, in this case the payment can be made either with cash on delivery or with bank deposit. You are not allowed to disclose your card details. In addition, to a...
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  • Can I place my order on facebook?

    You can contact us on facebook (http://bit.ly/35nE0Fg) and send us the products you need so we can place your order. Contact days and times are Monday - Friday 8.30am - 8.30pm. and Saturday 9.30am - 2.30pm
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  • How can I change or add sth in my order?

    As long as your order has not departed from us it is possible to modify it by calling us at 0030 2310 444422 or send us mail at info@vita4you.gr. However, if the order has already been paid or shipped we cannot intervene in it.
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  • How can I see my order history?

    You can see your order history, as well as all the orders you have placed in our store by logging into your Account in the section "My Orders".
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  • Can I take my order from your physical store?

    When completing your online order, there is the "Pick Up From Store" option. This is our physical store located at 33 A. Velouhioti str. with K. Karamanlis 62, at Ag. Ioannis, in Kalamaria, Thessaloniki. Once your order is read...
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  • How long do you keep the orders at the physical store?

    Once you receive an SMS notification on your mobile phone, we keep your order for 7 days. You can pick it up daily Monday - Friday 8.00am - 9.00am and Saturday 9.00am. - 4.00 pm. In case you do not receive your order, ...
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  • Can I order medicine online?

    Legislation prohibits the distribution of medicines online.
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  • How can I cancel my order?

    If you no longer wish your order, you can cancel it at any time by calling us at 0030 2310 444422 or by contact us via email at info@vita4you.gr
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  • How can I check my order's status?

    You can track your order status at any time at the following link: https://bit.ly/3ehdcMe, by placi...
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  • How long will it take for my order to arrive?

    For shipments in Greece: Your order will be shipped within 1-3 business days, depending on product availability. Once your order is shipped you will be notified by SMS or E-mail of the shipping number. If a pro...
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  • With which couriers do you cooperate?

    Vita4you.gr collaborates with Geniki Taxydromiki and ACS courier. Shipments within Greece and Cyprus are made by Geniki Taxydromiki. Shipments within Thessaloniki are basically made with ACS. Shipments abroad a...
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  • Can I choose specific courier company to receive my order?

    Our orders are shipped by specific courier companies. For shipments within Greece (outside Thessaloniki) and Cyprus, we cooperate with Geniki Taxydromiki Company. For shipments within Thessaloniki, we mainly ship with ...
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  • How can I track my order?

    If your order was sent with Geniki Taxydromiki, you can easily search for it, either by placing the voucher number we have sent you, or by filling in the order number and the phone number, at the following ...
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  • What is the shipping cost?

    For orders over 39€ and package weighs less than 4Kg shipping cost is free.
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  • If I pay with cash on delivery is there any extra charge?

    If you pay with cash on delivery there is an extra charge of 1,90€ regardless of the amount.
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  • When is the shipping cost free?

    When the order cost exceeds 39 € and its weight is up to 4kg, shipping is free. However, if you choose to pay with cash on delivery, there is an extra cost of 1.90€ regardless of the amount.
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  • Do you ship abroad?

    We often send orders to all countries around the world in cooperation with the Hellenic Post Office (ELTA) and the local national post offices. Estimated delivery time is 4-25 business days. Depending on the country
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  • Do the sales change or are always the same?

    Discounts on our products may change at any time, as there are daily special offers that are valid for a specific period. However, if you place an order with discounted products, you will r...
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  • Are the prices the same at both e-shop and natural store?

    The same prices apply in our online pharmacy as well as in our physical store at A. Velouhioti 33A with K. Karamanlis 62, Kalamaria. However, the products are not always ready to deliver, so it is advisable to have an online or telephone order placed.
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  • How can I have a dicount code?

    By subscribing to our Newsletter (there is a relevant field at the bottom of our homepage), you can receive daily updates on our offers and discount coupons for an additional discount on our products. Most of the time discount coupons ...
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  • How can I be informed about your sales?

    We make sure to keep our customers informed about our daily offers by all means available, such as Newsletter, viber messages, relevant posts on social media. In addition, on our homepage you will find banners with cur...
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  • Are all of your products available?

    In every product you see on our site, there is the "Availability" field where it indicates whether a product is "Available" or "Not Available". The term "Available" means t...
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  • If a product appears as Not Available on your site how can I order it?

    When a product appears on our site as "Not Available", it means that it is temporarily out of stock, so the system will not let you add it to your cart. Once we get it, it will again appear as "Available". ...
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  • If a product appears as Not Available on your site how can I order it?

    When a product appears on our site as "Not Available", it means that it is temporarily out of stock, so the system will not let you add it to your cart. Once we get it, it will again appear as "Available". ...
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  • If a product doesn't appear on your site how can I order it?

    If a product you want does not appear on our site, then we cannot supply it to you. However, we are enriching our range daily, so you are likely to see it in our store in the future!
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  • If a product is available online can I come and get it from your store?

    If you would like to purchase a product from our physical store, it is advisable to have an online or phone order first, as it is likely that it is not always in stock. By placing an order to receive a product from the store, we notify...
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  • What is availability 48 hours?

    If you see that a product has availability: 48 hours, that means that it is not in stock and we need 48 hours to get it from its company.
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  • How can I pay my order?

    You can make the payment before or at the time of delivery of the item(s) you’ve purchased. Depending on your payment method you may choose one of the following ways: 1)  In- store pick-up and payment at ou...
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  • Can credit card installments be possible?

    So far, we don't provide this service.
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  • Can I pay with card at courier?

    In case the payment is made on delivery at your door, card payment is not possible. However, if you receive your package from your local courier office, you can pay with card most of the times.
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  • Can you take American Express?

    At Vita4you.gr we do not accept payments with the American Express card, both online and at our physical store.
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  • In which banks can I make deposit for my order?

    You may deposit money in one of the following bank accounts of our company:   Ac.Num. : 0026.0366.91.0200516768IBAN...
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  • Can I return products I have already take?

    You can return your products and take your money back within 14 days from the purchase date. It is necessary for the products to be in good condition and not...
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  • How do I get a refund for products I have already return?

    If you a refund is needed, the following applies: For online payment If you purchased online with card, your card will be refunded within...
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  • How do I return products I have already received?

    Return of products may be accepted within 14 days of purchase, providing proof, provided the products have not been opened and are in good standing. Contact us either by e-mail (orders@vit...
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  • How can I return a product I bought from the physical store?

    In case that the product you wish to return was purchased from our physical store, the return must be made to the pharmacy located at Velouchiotis 33A with K. Karamanlis 62 in Kalamaria. A prerequi...
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  • How can I create an account on your website?

    Anywhere you are inside the site, you can move to the Header (top right), where there is the "Create an Account" field. Click there and you will move to another page where you will need to fill in some details to creat...
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  • How can I benefit by creating my own account?

    By creating your own Vita4you.gr account you can: Watch the progress of your order at any time Get access to your order history Make your own Wish list with the products you want Make a prod...
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  • Do you give some extra discount on registered users?

    This option is not currently available. The prices are the same for everyone.
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  • Where is your physical store?

    Our physical store, which co-exists with our pharmacy, will be found in Kalamaria Thessaloniki, 33A Velouhioti str. -62 K. Karamanli at Agios Ioannis area. 
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  • What are the hours of operation of your physical store?

    The opening hours of the physical store, which co-exist with a pharmacy, are as follows: Monday - Friday: 8.00am - 9.00pm Saturday: 9.00am - 6.00 pm
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  • Do you carry out medical prescriptions at your store?

    Our store co-exists with a pharmacy, so if you come to our physical location, our pharmacists can carry out your prescriptions. However, this feature is not available for online users.
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  • Which bus lines can I get to come to your store?

    The bus lines that serve our physical store are: Lines No 2K, 3K: St Paul's Stop Line 7: EPAL Stop Line 6: Macedonias Stop
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  • What is your Privacy Policy?

    The collection and management of users’ personal data by vita4you.gr is liable to specific terms and conditions as well as the national, European and international law concerning consumer’s protection from personal data processing. 
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  • How can I delete my personal information from your database?

    If for any reason you would like us to delete your information from our database, you can send your request to info@vita4you.gr.
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  • In which social media can I found you?

    Vita4you.gr is actively involved in social media. You can find our channel in the following media: Facebook: http://bit.ly/35nE0Fg Instagram: http://bit.ly/2qBzXX8 Youtube: http...
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