Knowledge Base
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- Are all of your products available?
In every product you see on our site, there is the "Availability" field where it indicates whether a product is "Available" or "Not Available". The term "Available" means that the product is in stock. However, due to the constant flow of orders, there is ...
Read more - If a product appears as Not Available on your site how can I order it?
When a product appears on our site as "Not Available", it means that it is temporarily out of stock, so the system will not let you add it to your cart. Once we get it, it will again appear as "Available". If you want some notification once it is a...
Read more - If a product appears as Not Available on your site how can I order it?
When a product appears on our site as "Not Available", it means that it is temporarily out of stock, so the system will not let you add it to your cart. Once we get it, it will again appear as "Available". If you want some notification once it is a...
Read more - If a product doesn't appear on your site how can I order it?
If a product you want does not appear on our site, then we cannot supply it to you. However, we are enriching our range daily, so you are likely to see it in our store in the future!
Read more - If a product is available online can I come and get it from your store?
Next to each product you will find the button "Store Availability" field. There you will find information on the availability of the products in our physical pharmacies, always with a small caveat. Ideally, an online or phone order should have preceded t...
Read more - What is availability 48 hours?
If you see that a product has availability: 48 hours, that means that it is not in stock and we need 48 hours to get it from its company.
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