Return Policy



Returned merchandise

Merchandise may be returned within 15 days following the delivery date as long as the returned item(s) is/are unused and the packaging unsealed. It is notified that it is exclusively the customer’s responsibility to keep the product(s) in good condition and the returned item(s) should always be accompanied by the retail receipt or invoice.

Vita4you will not accept any returned merchandise without prior communication, either via email ( [email protected]) or telephone +302310 444422.

  • Following communication the item(s) that have been bought from the online shop should be sent to:

A.Gatzouli and Co General Partership, Velouchioti 33A Str., 55132 Kalamaria Thessaloniki, Greece

  • Orders that were picked up from store, should be sent to the Pharmacy in Velouchioti 33A, Kalamaria Thessaloniki.

Cancellation of order

Activated orders may be cancelled only if they have not been already sent out. In case the cancellation occurs after the delivery procedure has started, Vita4you reserves the right to charge the customer with the corresponding expenses. The cancellation of order may be done either via email ( [email protected]) or telephone +302310 444422.

In case the merchandise has already been paid in cash, Vita4you will refund your money within one day after the item(s) is/are returned. In case the billing method selected has been a credit card your money refund may delay up to 7 working days due to the corresponding delay of the Eurobank banking system.

The cancellation of part of an order is also possible as long as the order has not been already sent out.