Shipping Options

Shipping Options

Vita4you is an electronic pharmacy that has the ability to serve shipments of orders in Greece and abroad. The order can be picked up either from Vita4you physical stores, or by sending the order to the place of your choice.

After registering your order and if you have registered your e-mail address, you will be informed by relevant e-mail about the progress of your order.

Orders received on Saturday and Sunday are processed on Monday.

 

1. Pickup from store

For orders where in-store pickup has been selected as the shipping method:

  1. Your order is being assembled and completed.
  2. You are informed that your order is ready for collection from the store you have chosen, either through a notification message on your mobile phone (sms or viber).
  3. Your order is reserved for collection from the store for 7 working days from the day you received the message
  4. If it is not received within the above timeline, your order is automatically canceled without any commitment.

 

Our natural pharmacies

  • Ari Velouhioti 33A, Kalamaria 55132, Thessaloniki. Store hours: Monday to Friday: 8:00am - 9:00pm, Saturday: 8.00am - 8:00 p.m.
  • Michalakopoulou 1 and Miaouli 6 corner, Nea Krini 55132, Thessaloniki. Store hours: Monday to Friday: 8:00am - 9:00pm, Saturday: 9:00am - 6:00 p.m.
  • 28 October 148, Stavroupoli 56430, Thessaloniki. Store hours: Monday to Friday: 8:00am - 9:00pm, Saturday: 9:00am - 6:00 p.m.

 

2.  Shipping in Greece

For orders within Greece, it is possible to send the order to the place of your choice with a courier company. Shipments are made in 1-3 business days, depending on product availability

If a product is not immediately available, the waiting time may reach 3-4 working days, unless there is a relative shortage.

In any case, our Customer Care department will inform you via telephone or e-mail.

 

The orders can be delivered to the client's location by the most reliable partners. We use Geniki Taxydromiki and ACS courier.

 

Indicative delivery time

  • 1-2 business days for : Thrace, Macedonia, Thessaly, Central Greece, Attica and Patras
  • 2-3 business days for : Epirus, Ionian Islands, Peloponnesus, Crete, North Aegean, South Aegean

For delivery in Athens and Thessaloniki there is the option of Svuum courier. Indicative delivery time 1-3 working days. Update about the delivery time by sms.

 

Svuum Same Day delivery is an option only for Thessaloniki, for orders registered until 12.00 p.m.

 

Couriers do not deliver on Weekends.

 

Shipping costs*

 

  • For orders under  39 euros the shipping cost is 2 euros with Geniki Taxydromiki (up to 4 kg) and ACS (up to 2kg)
  • For orders over 39 euros there is no shipping cost for the same weight
  • For each extra kilo Geniki Taxydromiki charges 0.90€ and ACS charges 1.50 €.
  • Svuum delivery cost is 3.30€ for orders under 39 € and 1.60 € for orders over 30 €.
  • In any case, cash on delivery costs 1.90€
  • The volumetric weight of a shipment is greater than the actual weight, the shipment will be charged based on the volumetric weight.



BOXNOW delivery 

The service concerns delivery to an Automatic Machine (Locker). There are over 1000 points available throughout mainland Greece and Crete.

Delivery cost is 1.99€ for orders under 39 €. Over 39€ the shipping cost is free.

 

Advantages

  • It works 24/7.
  • Fast delivery: You receive your package within 24 hours, from the moment your it is dispatched, throughout Greece.
  • Economical: Shipping rates are extremely economical for delivery within 24 hours. The parcel remains in your mailbox for 48 hours. It is possible to extend for another 24 hours easily and quickly, either through the website track.boxnow.gr, or by calling the Box Now call center 211-1005301.

How does it work?

  1. You choose Box Now as the delivery method at check-out.
  2. You choose the Box Now Locker you prefer on the map.
  3. As soon as the parcel arrives at the Locker, you receive a message with the PIN that opens the Box Now Locker.

More information

  • Operates exclusively on renewable energy sources.
  • Single volumetric charge per order.

 

WOLT delivery

 

Delivery within an hour, for locations up to 5 km from our store in MIchalakopoulou 1, Kalamaria.

 

Shipping cost is 5.50 euros.

 

This option appears only if all the products are available.

 

 

Important note: During holidays and special offers, carriers may delay their deliveries by up to 5 days for mainland Greek cities. For the center of Athens, the islands and the region, this time can be increased from 5 to 10 days.

3. Shipping to Cyprus & Worldwide

CYPRUS

For orders to Cyprus, shipping costs are determined by the shipping method and the weight of the products.

For standard delivery, orders are shipped and the estimated delivery time is 7-12 business days, once the order departs from us. The indicative order cost is:

 

Shipping cost (€)

Products weight (Kg)

5

0-3 

7,5

3-4 

9

4-5 

19

5-10 

28

10-15 

37

15-20 

46

20-25 

55

25-30 

64

30-35

73

35-40

 

For express delivery, orders are shipped by air and estimated delivery time is 3-4 business days, once the order departs from us. Flights depart every other day and the cost is:

 

Shipping

Cost (€)

Products

Weight (kg)

16,5

0-2

21

2-3

26

3-4

31

4-5

36

5-6

41

6-7

46

7-8

51

8-9

56

9-10

61

10-11

66

11-12

71

12-13

76

13-14

81

14-15

 

Shipments are made in cooperation with Geniki Taxydromiki Courier. In case the volumetric weight of a shipment is greater than the actual weight, the shipment will be charged based on the volumetric weight.

 

Box Now for Cyprus

For shipments to Cyprus with Box now, the shipping cost is 8€ for orders up to 2 kg.

Delivery to the locker takes place within 48 hours from the moment we ship the order, by air.

 

ABROAD

For orders shipped overseas outside Cyprus, deliveries are made in collaboration with DHL.

  • Estimated delivery time is 1-15 business days.
  • The cost of ordering is determined by the weight of the products and varies depending on the country and the shipping area of the package.
  • Where the volumetric weight of a shipment is greater than the actual weight, the shipment will be charged based on the volumetric weight.
  • Vita4you is not responsible for any customs fees or extra charges that probably arise by every country's authorities.

Track your shipment with DHL here.

* Vita4you reserves the right, if any change or mistake has been made in the shipping or shipping cost estimation to modify the final cost of the order, provided the customer has been informed. Shipping cost are charged to the customer even if he/she refuses to receive his/her order.

For any further information you require, feel free to contact us at info@vita4you.gr or our call center 2310 44 44 22.